As much as we’d all like to be perfect, accidents are a fact of life for everyone. In our latest case study, the crew from Accelerated Garage Door Service in Olathe takes you behind the scenes of how they helped a family get their lives back on track after an unfortunate run-in.
The Accident
A local grandmother in Olathe was pulling into her son’s driveway when an unfortunate incident occurred. Her foot missed the brake pedal, and she drove straight into the garage door. This caused panels to come smashing through her windshield, sending glass, metal, and plastic everywhere. Startled by all the commotion, her son rushed outside to help his mom and to understand what happened.
The Aftermath
His first step was helping his mother out of her car and inside to safety. While his wife performed first aid, he called our number and got a fast response from a team member. He started filing an insurance claim shortly after.
Our earliest risers just got in the office and were ready to answer the call for his garage door service in Olathe around 8:30 in the morning. By 9 AM, our technician arrived ready to help. After removing the car and assessing the damage, he realized the job was much bigger than our team had initially anticipated.
The Accelerated Services
For most small dents in garage doors, replacing a couple of panels usually gets the door up and running again. In this case, the entire bottom half of the door required replacements, and the tracks needed to be realigned.
Since this was such an in-depth job, our technician quickly closed and locked the door so the family could feel safe and get back to their day. This turned the damaged door into a temporary wall while he gathered all the necessary information and supplies to make the right repairs the first time.
Replacing Panels
For this garage door service in Olathe, we started by identifying and replacing the panels for the garage door. This was the first snag in our project. The door featured an outdated design that no company offers anymore. After sharing this with the homeowner, we helped them consider the costs and benefits of installing a completely new door for the broken door and the two next to it.
While the family agreed they would benefit from the improvements to their home, the right option for their budget was a few simple replacements after a quick realignment.
Realigning Tracks
The initial impact of the car broke key supports to the tracks. To get the family back on track, our tech installed new hardware, reinforced garage openings, and made everything laser straight. Aligning the tracks took less than an hour, which left them plenty of time to upgrade the panels and other components.
Installing a New Opener
While performing the initial parts of this garage door service in Olathe, our technician noticed that the opener was installed before he was born. Because of this, he suggested upgrading the opener for safer daily use. Before he left, our tech helped them understand their new opener by programming new keypads and showing grandma how to use a bluetooth opener app!
Get Back on Track With AGDS
Whether you’re in the middle of an emergency or just need regular maintenance, Accelerated Garage Door Service is your go-to for all the ups and downs of your door. Stay on track with our team by submitting a garage door needs assessment or a service ticket using the buttons below.
